Portfolio but had an extremely difficult time location the spot on your App site to accomplish this. I wanted to reallocate the investment funds in my Empower Ret. Your success should be measured by how little time people spend in your app, not how much, and breaking logins again doesn’t count Note to the people that design and build it: please just remember that this app is not the most important thing in people’s lives, in fact it falls completely into the “I don’t care, I just want to get in, do what I need to do, get back out again, as quickly as possible”. Alternatively I can re-open the app and login again, but why on earth would I need a notification to prompt me to do that? If I wanted to open the app again I would have done that myself and discovered at that point I would have needed to login again. It sends ridiculous notifications to the phone like “your account has been logged out due to inactivity”, great, why should I care about that? What action can I take off the back of it? I can either ignore it and just be annoyed that my phone got a pointless notification. The app often just hangs on login after using Face ID. The app helpfully tells me they have found another account I own that can be linked, clicking on that explains that this action can’t be taken in the app and I need to call customer service, fine, whatever, it then takes me back to the previous screen with no other action but to try to link the account again. I’m currently stuck in an endless loop at login. ![]() “EMPOWER” and all associated logos and product names are trademarks of Great-West Life & Annuity Insurance Company.īut this app makes me so angry I feel I need to. Unless otherwise noted, investments are not deposits, insured by the FDIC or any federal government agency, or bank guaranteed and may lose value. This material is for informational purposes only and is not intended to provide investment, legal or tax recommendations or advice. and registered investment advisers, Advised Assets Group, LLC and Personal Capital. GWFS is an affiliate of Empower Retirement, LLC Great-West Funds, Inc. Securities offered and/or distributed by GWFS Equities, Inc., Member FINRA/SIPC. The images provided are for illustrative purposes only. OPTIMIZE YOUR EXPERIENCE WITH INTEGRATED FEATURESĬonnect your app experience with Siri and the Apple Watch to track your accounts-and your progress-while you’re on the go. And Empower will never sell your personal information to third parties. With the Empower mobile app you can manage all your Empower accounts-anytime, anywhere-including your retirement plan, investment accounts, health savings accounts and more.ĮNHANCED PROTECTION WITH EXTRA LAYERS OF SECURITYīiometric identification and multi-factor authentication provide added security to help protect your identity, privacy, assets and data. ![]() PERSONALIZED VIEW OF YOUR ENTIRE FINANCIAL PICTUREĪt Empower, we want to make it easier to manage your finances and give you the right tools to take smart steps toward your goals. You can easily register an account, proactively manage your money, access intuitive resources to build your financial confidence-and so much more. ![]() Empower’s award-winning mobile app can help you take control of your finances today.
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